> ## Documentation Index > Fetch the complete documentation index at: https://docs.ctrl-hub.com/llms.txt > Use this file to discover all available pages before exploring further. # List users > Retrieve the members of the organisations you can view every user in: those you are a member of with `users:view` granted across the whole organisation. A grant scoped to some users, such as the one a shared job role gives a network owner, does not list the organisation. Name organisations with `organisation("")` in the filter, the id in quotes, to narrow the list. Naming one you cannot view every user in returns 401. Send the filter whenever you mean one organisation: a caller in two organisations otherwise sees the members of both. Each user carries `memberships`, its status and seat class in each organisation. `status` and `seat_class` filter on the membership of a listed organisation. There is no include parameter, so the response has no `included`. ## OpenAPI ````yaml /api-reference/openapi.yaml get /v3/users openapi: 3.1.0 info: contact: email: support@ctrl-hub.com name: Ctrl Hub url: https://www.ctrl-hub.com description: > Ctrl Hub is the all-in-one platform for high-risk industries like utilities, construction, infrastructure, and renewables. We help teams manage everything from risk assessments and HAVS exposure to vehicle and equipment checks, with a guaranteed minimum of 200% ROI. license: name: MIT License url: https://opensource.org/licenses/MIT summary: An API for managing your compliance and risk posture termsOfService: https://www.ctrl-hub.com/terms-conditions title: Ctrl Hub version: 1.0.0 servers: - description: Production url: https://api.ctrl-hub.com - description: Staging url: https://api.ctrl-hub.dev - description: Development url: https://api.ctrl-hub.run security: [] tags: - description: | Actions are follow-ups assigned to users and teams, produced manually or by domain producers such as the data-capture workflow runner. name: Actions - description: | Audit events are the events that are logged by the system. name: Audit Events - description: | View the platform's health and availability. name: Status - description: > User-owned dashboards composed of cards on a fixed-slot bento layout. Cards come from a per-domain registry; the API stores their config as opaque JSON. name: Dashboards - description: > Copies of a mobile device's local database, sent by the operative on request so that people in their organisation can recover work that never reached the server. Kept for 30 days, and visible to people granted `device-backups:view` in the organisation each is filed against. name: Device Backups - description: > A record of documents the platform generated and handed over, retained as evidence of what was issued. `subject_type` says what kind of records an export covers, and it is what decides how the request is authorised: there is no export permission of its own, so if you can see the records you can export them. name: Exports - description: > Scheduled delivery of a saved query's results, as a CSV attachment or a summary email. Every run is retained with the file it sent, so what a recipient received stays retrievable. A report runs as the person who created it, under their own access. name: Reports - description: | Manage appointments for work to be carried out with your customers name: Customer Appointments - description: | Manage interactions you have with your customers name: Customer Interactions - description: | Manage accounts for your customers name: Customer Accounts and Contacts - description: > Competency: the assessments, training items, inductions and registrations an organisation requires, and the specifications that combine them. name: Qualifications - description: | Workflows allow you to automate your processes. name: Workflows - description: | Manage documents name: Documents - description: | Manage documents name: Folders - description: | Manage documents name: Document Reviews - description: | Manage feature configurations for an organisation. name: Feature Configurations - description: | Equipment are the physical assets that an organisation manages. name: Equipment - description: | The central cost register: time-versioned rate codes for material, labour, contractor and miscellaneous spend, used to cost work against the job hierarchy. name: Costs - description: > Locations are places an organisation manages, optionally classified by a location type. name: Locations - description: > Bulk loads of locations from an uploaded CSV. An import matches rows on the organisation's own `reference`, so re-importing a corrected file updates what is already there rather than doubling the population, and the import record is the audit trail for the whole load: the bulk write path deliberately emits no per-row events. name: Location Imports - description: | Manage your forms and their schemas name: Forms, Schemas and Categories - description: | Create and view form submissions name: Submissions - description: | View the roles available in the system. name: IAM Roles - description: > IAM role groups can be assigned to principals to manage authorisation centrally. name: IAM Role Groups - description: | Manage service accounts which can access the API programmatically. name: Service Accounts - description: | Manage bridges between organisations. name: Bridges - description: | Manage settings for an organisation. name: Settings - description: | Manage teams within an organisation. name: Teams - description: > Manage who manages whom within an organisation, and the manager roles that say what a manager may do for their people. name: Management - description: | Manage job roles within an organisation. name: Job Roles - description: | Manage users and accounts. name: Users - description: | Invite and manage invitations to organisations. name: Invitations - description: > IAM grants are the asignment of roles or permissions to principals to manage resource access. name: IAM Grants - description: | View the permissions available in the system. name: IAM Permissions - description: | SSO providers are the identity providers for an organisation. name: SSO Providers - description: | Whoami returns information about the currently authenticated principal. name: Whoami - description: | Your personal inbox. A notification is the thing you receive: an envelope that carries what happened to one or more channels. Email is one of those channels, the inbox is another, and this is where the ones delivered to your inbox are listed, read, saved and archived. name: Notifications - description: | Manage your images name: Images - description: > AI agent personas that synthesise data into role-specific intelligent briefings. name: Agents - description: | Briefings generated by AI agents, including reasoning traces. name: Briefings - description: > Organisations are the center point for most resources in the platform. Most other endpoints are subresources of an organisation. name: Organisations - description: | Permits managements, integrated with street manager. name: Permits - description: | Projects manage your work and governance. name: Projects - description: > Import templates allow users to save and reuse their CSV importer configuration as named templates. name: Import Templates - description: | Properties are the physical locations. name: Properties - description: | Search across schemes, work orders, and operations. name: Search - description: | Provides the API specification in JSON and YAML formats name: Specifications - description: | Streets are the physical roads. name: Streets - description: | Integration with street manager name: Street Manager - description: | Vehicles are the physical vehicles that an organisation manages. name: Vehicles - description: > Scheme contracts (also known as regions) group schemes allocated from the network to a contractor. name: Scheme Contracts - description: > Scheme shares allow you to share your schemes with other organisations across bridges. name: Scheme Shares - description: | Schemes are large programmes of work name: Schemes - description: > A Construction Phase Plan is the Principal Contractor's plan for managing health and safety on a scheme, under CDM 2015. Its risks are control measures written against the hazards on the scheme's Pre-Construction Information. Each section is owned by one duty-holder role. name: Construction Phase Plans - description: > A Pre-Construction Information pack is the Client's information about a scheme under CDM 2015, with its site hazards. A scheme has at most one. Each section is owned by one duty-holder role, and only that role can write it. name: Pre-Construction Information - description: > Site attendances record who was on site and when, whether or not they hold an account. There is no daily register resource: a day's register and who is currently on site are both queries over the attendances themselves. name: Site Attendances - description: | Work orders the component parts of a scheme. name: Work Orders - description: | Operations are the work to be carried out within work orders. name: Operations externalDocs: description: More documentation and resources url: https://docs.ctrl-hub.com paths: /v3/users: get: tags: - Users summary: List users description: > Retrieve the members of the organisations you can view every user in: those you are a member of with `users:view` granted across the whole organisation. A grant scoped to some users, such as the one a shared job role gives a network owner, does not list the organisation. Name organisations with `organisation("")` in the filter, the id in quotes, to narrow the list. Naming one you cannot view every user in returns 401. Send the filter whenever you mean one organisation: a caller in two organisations otherwise sees the members of both. Each user carries `memberships`, its status and seat class in each organisation. `status` and `seat_class` filter on the membership of a listed organisation. There is no include parameter, so the response has no `included`. operationId: ListUsers parameters: - $ref: '#/components/parameters/limit' - $ref: '#/components/parameters/offset' - $ref: '#/components/parameters/page' - $ref: '#/components/parameters/users_sort' - $ref: '#/components/parameters/user_filter' responses: '200': $ref: '#/components/responses/ListUsers' '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorised' '500': $ref: '#/components/responses/InternalServerError' security: - Session: [] - OAuth2: [] - Cookie: [] components: parameters: limit: name: limit in: query description: Limit the number of resources returned by the API required: false schema: type: integer format: int64 minimum: 1 default: 100 offset: name: offset in: query description: Offset the resources returned by the API required: false schema: type: integer format: int64 minimum: 0 default: 0 page: name: page in: query description: > JSON:API pagination, as `page[limit]` and `page[offset]`. The same as the top-level `limit` and `offset` parameters; when both forms are sent, `page[...]` wins. required: false style: deepObject explode: true schema: type: object additionalProperties: false properties: limit: type: integer format: int64 minimum: 1 description: >- Limit the number of resources returned by the API. Defaults to the operation's `limit` default. offset: type: integer format: int64 minimum: 0 description: Offset the resources returned by the API. Defaults to 0. users_sort: in: query name: sort description: A comma separated list of fields to sort by. required: false style: form explode: false schema: type: array items: type: string enum: - email - '-email' - first_name - '-first_name' - last_name - '-last_name' user_filter: name: filter in: query description: > Filters the response data based on the value provided. Available filters: - `email`: Filter by email address(es) (case insensitive) - `name`: Filter by name(s) - filters by first and last name (case insensitive) - `combined`: Filter by name(s) and email address(es) (case insensitive) - `status`: Filter by membership status. One of `active`, `inactive`, `pending`, `unknown`, or `any` (`any` returns all statuses). Defaults to `active` when omitted (org-scoped member listings only). - `seat_class`: Filter by seat class, one or more of `full`, `field` and `record`, such as `seat_class(full,field)`. A membership stored before seat classes existed is `full`. Member listings only. - `organisation`: `GET /v3/users` only. The organisations to list, by id, such as `organisation("")`, the id in quotes. - `unmanaged`: `unmanaged(true)` lists only members with no primary manager in the organisation. It combines with `status`, so by default it lists active members with no primary manager. Org-scoped member listings only, and it needs `management-relationships:view` across the organisation. For more information on using named filters, see [the docs](https://docs.ctrl-hub.com/api-reference/features#filtering) required: false schema: type: string default: '' responses: ListUsers: description: Get a list of Users. headers: Content-Type: $ref: '#/components/headers/content-type' Content-Length: $ref: '#/components/headers/content-length' X-Request-ID: $ref: '#/components/headers/x-request-id' content: application/vnd.api+json: schema: allOf: - type: object required: - data properties: data: title: A list of users type: array items: $ref: '#/components/schemas/User' - $ref: '#/components/schemas/DocumentMeta' - $ref: '#/components/schemas/JSONAPI' BadRequest: description: > There was an error with the request - this could be due to an invalid body, query parameters, or headers that were sent to the API. headers: Content-Type: $ref: '#/components/headers/content-type' Content-Length: $ref: '#/components/headers/content-length' X-Request-ID: $ref: '#/components/headers/x-request-id' content: application/vnd.api+json: schema: type: object properties: errors: type: array items: $ref: '#/components/schemas/Error' example: id: 98ca4a78-b66f-4234-9719-aaf832ee6669 status: '400' title: A validation error was encountered source: parameter: include meta: resource: wrong_value Unauthorised: description: Authentication failed headers: Content-Type: $ref: '#/components/headers/content-type' Content-Length: $ref: '#/components/headers/content-length' X-Request-ID: $ref: '#/components/headers/x-request-id' content: application/vnd.api+json: schema: type: object properties: errors: type: array items: $ref: '#/components/schemas/Error' example: id: 05fc9c8d-73b9-4697-9337-57f7a567a48f status: '401' title: You are not authorised to access this resource detail: In order to access this resource, you need the 'admin' role. code: AUTH.001 InternalServerError: description: There was a problem handling the request on the server side headers: Content-Type: $ref: '#/components/headers/content-type' Content-Length: $ref: '#/components/headers/content-length' X-Request-ID: $ref: '#/components/headers/x-request-id' content: application/vnd.api+json: schema: type: object properties: errors: type: array items: $ref: '#/components/schemas/Error' example: id: fe9d9a69-f0a7-4fdc-bb2c-176027f316c5 status: '500' title: Internal Server Error detail: An unexpected error occurred on the server. headers: content-type: description: The content type of the response schema: type: string example: application/vnd.api+json content-length: description: The length of the response body in bytes schema: type: integer format: int32 example: 1234 x-request-id: description: >- An ID that can be provided when reporting bugs to help identify the issue schema: type: string example: 8470f56af4cf25e22be08e72c70dbbdc schemas: User: type: object description: A user required: - id - type - attributes properties: id: type: string format: uuid description: The unique identifier of the user. examples: - 123e4567-e89b-12d3-a456-426614174000 type: type: string const: users attributes: $ref: '#/components/schemas/UserAttributes' meta: $ref: '#/components/schemas/UserMeta' relationships: $ref: '#/components/schemas/UserRelationships' DocumentMeta: type: object description: Document level meta about the resources on the server in list endpoints. required: - meta properties: meta: type: object required: - pagination properties: features: $ref: '#/components/schemas/Features' pagination: $ref: '#/components/schemas/Pagination' JSONAPI: type: object description: JSON API response object required: - jsonapi properties: jsonapi: type: object required: - version properties: version: type: string description: The version of the JSON API specification examples: - '1.0' Error: type: object description: An error response properties: id: description: >- A unique identifier for this particular occurrence of the problem. If you encounter this, please provide us with the error ID and we can investigate it on our side. type: string format: uuid examples: - 05fc9c8d-73b9-4697-9337-57f7a567a48f status: description: >- The status code for the error. This might not match the HTTP status code if there are more that one errors to return with different status codes. type: string examples: - '401' - '500' title: description: A human readable title for the error. type: string examples: - You are not authorised to access this resource detail: description: >- Where there is more detail that we can provide outside of the title, we will provide it here. type: string examples: - In order to access this resource, you need the 'admin' role. code: description: >- A unique code for the error that may help us to diagnose the issue. Not all errors have codes, so this is usually empty. `CH.003.080` (403) means the organisation in `meta.organisation_id` requires two-factor authentication and the caller's session does not satisfy it. The caller must set up or use a second factor, or sign in through their organisation's SAML single sign-on. Other OIDC sign-ins do not count. type: string examples: - AUTH.001 - CH.003.080 source: description: A JSON object containing additional information about the error. type: object properties: pointer: description: >- A JSON Pointer to the value in the request that caused the error. type: string examples: - /data/attributes/email parameter: description: >- A string indicating which query parameter in the request caused the error. type: string examples: - include meta: description: >- A JSON object containing additional information about the error. When a parameter caused the error, there will be a `resource` property with the name of the resource that caused the error. When `code` is `CH.003.080`, `organisation_id` names the organisation that requires two-factor authentication, which the caller's session does not satisfy. type: object properties: resource: type: string description: >- The resource a parameter error relates to, such as an unsupported include. organisation_id: type: string format: uuid examples: - c000c344-8847-47da-a091-32e75902d3b1 additionalProperties: true required: - id - status - title UserAttributes: type: object description: Attributes for a user required: - email - profile properties: email: type: string format: email description: The email address of the user. examples: - john.doe@example.com status: type: string enum: - active - inactive - pending - unknown description: > The membership status of this user in the organisation in the request URL. Only populated on org-scoped member endpoints; absent on global user endpoints. examples: - active seat_class: type: string enum: - full - field - record description: > The user's seat class in the organisation in the request URL. Only populated on org-scoped member endpoints, like `status`; `memberships` carries it everywhere. - `full`: a member who signs in and manages the organisation. - `field`: a member who signs in to capture data, usually on mobile. Nothing stops a field member using the console. - `record`: a member with no login who is never emailed. A record member can be the subject of competency records and organisation-level job roles, and cannot be assigned work. A membership stored before seat classes existed is `full`. examples: - full memberships: type: array description: | The user's membership of each organisation they belong to. A removed membership is left out. items: type: object required: - organisation - status - seat_class properties: organisation: type: string format: uuid description: The organisation's id. examples: - 2f1e5a4c-8b7d-4c3e-9a1f-6d5b4c3a2e10 status: type: string enum: - active - inactive - pending - unknown description: The membership status in that organisation. examples: - active seat_class: type: string enum: - full - field - record description: >- The seat class in that organisation, as `seat_class` describes. examples: - record external_reference: type: string description: > The organisation's own reference for the member, such as a staff number. Absent when it has none. examples: - GR-0042 password_set_at: type: - string - 'null' format: date-time description: > When the user last set a password. Null if they never have, or if it is unknown because the user was created before this was tracked. Set by the server; it cannot be written through the API. examples: - '2026-09-25T10:15:00.000Z' mfa_enabled_at: type: - string - 'null' format: date-time description: > When the user set up two-factor authentication with an authenticator app (TOTP). Null when they have none, including after they turn it off. Recovery codes on their own do not count. Set by the server from the identity provider; it cannot be written through the API. examples: - '2026-10-06T09:30:00.000Z' identities: type: array items: type: object properties: id: type: string format: uuid description: The unique identifier for the identity. examples: - 39ce13b8-1116-416a-ad5f-3c5edfd44f53 platform: type: string description: The platform of the identity. examples: - multi_tenant meta: type: - object - 'null' additionalProperties: true description: Additional metadata for the identity. profile: type: object required: - work - personal - contact - address - settings properties: work: type: object required: - occupation - cscs - eusr - start_date properties: occupation: type: string description: The occupation of the user. examples: - Site Manager cscs: type: string description: The CSCS card number of the user. examples: - CSC123456 eusr: type: string description: The EUSR card number of the user. examples: - EUR789123 start_date: type: string format: date description: The start date of the user's employment. examples: - '2020-03-01T00:00:00.000Z' personal: type: object required: - first_name - last_name - dob - username properties: first_name: type: string description: The first name of the user. examples: - John last_name: type: string description: The last name of the user. examples: - Doe dob: type: string format: date description: The date of birth of the user. examples: - '1985-06-15T00:00:00.000Z' username: type: string description: The username of the user. examples: - johndoe contact: type: object required: - mobile - landline properties: mobile: type: string description: The mobile number of the user. examples: - +44 7700 900123 landline: type: string description: The landline of the user. examples: - +44 20 7946 0958 address: type: object required: - name - number - street - area - town - county - postcode - country_code - what3words properties: name: type: string description: Building or location name examples: - Tech Tower number: type: string description: The house number of the user's address. default: '' examples: - '42' street: type: string description: The street of the user's address. examples: - High Street area: type: string description: The area of the user's address. examples: - Westminster town: type: string description: The town of the user's address. examples: - London county: type: string description: The county of the user's address. examples: - Greater London postcode: type: string description: The postcode of the user's address. examples: - SW1A 1AA country_code: type: string description: The country code of the user's address. examples: - GB what3words: type: string description: The what3words location of the user's address. examples: - filled.count.soap settings: type: object required: - preferred_language - timezone properties: preferred_language: type: string description: The preferred language of the user. default: en-GB examples: - en-GB timezone: type: string description: The timezone of the user. examples: - Europe/London UserMeta: type: object description: Metadata for a user properties: managed_type: type: string enum: - none - scim - organisation - unknown description: How this user is managed. withheld_organisations: type: array description: > Returned on `/v3/whoami` only. The organisations whose access is withheld from this session, because each requires two-factor authentication and the session does not satisfy it. This includes organisations the caller works in through a grant without being a member, such as a contractor in the owner's organisation. Absent when there are none. Requests to those organisations' routes answer 403 with code `CH.003.080`. items: type: string format: uuid examples: - - c000c344-8847-47da-a091-32e75902d3b1 reach: type: string enum: - direct - chain - secondary description: > Returned on My people only. How the caller manages this person: `direct` when the caller is their primary manager, `chain` when the caller is a primary manager higher up their primary chain, and `secondary` when the caller is one of their secondary managers. UserRelationships: type: object description: Relationships for a user properties: organisations: type: object required: - data properties: data: type: array items: $ref: '#/components/schemas/OrganisationRelationship' teams: type: object required: - data properties: data: type: array items: $ref: '#/components/schemas/TeamRelationship' managing_organisation: type: object required: - data properties: data: $ref: '#/components/schemas/OrganisationRelationship' Features: type: object description: Represents feature configurations of the API properties: include: type: object properties: options: type: array items: type: string examples: - related.resource Pagination: type: object description: Represents pagination details for API responses required: - counts - current_page - offsets - requested properties: counts: type: object required: - pages - resources properties: pages: type: integer examples: - 1 resources: type: integer examples: - 1 current_page: type: integer examples: - 1 offsets: type: object required: - next - previous properties: next: type: - integer - 'null' examples: - null previous: type: - integer - 'null' examples: - null requested: type: object required: - limit - offset properties: limit: type: integer examples: - 10 offset: type: integer examples: - 0 OrganisationRelationship: type: object description: Represents a relationship to an organisation required: - id - type properties: id: type: string format: uuid description: The unique identifier of the organisation type: type: string const: organisations TeamRelationship: type: object description: Represents a relationship to a team required: - id - type properties: id: type: string format: uuid description: The unique identifier of the team type: type: string const: teams securitySchemes: Session: description: | Session token for authentication. in: header name: X-Session-Token type: apiKey OAuth2: description: | OAuth2 token for authentication. flows: clientCredentials: scopes: {} tokenUrl: https://auth.ctrl-hub.com/oauth2/token type: oauth2 Cookie: description: | Cookie token for authentication. in: cookie name: ctrl_hub_session type: apiKey ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.